| rev:text
| - I recently found out about The Watershed in conjunction with their Wednesday open mic nights, so I decided to go.
The staff is friendly. The bartender, Alex, is personable, professional, and and very knowledgeable regarding mixed drinks and alcoholic beverages in general.
Michael Loney, the bar manager; however, is the reason this changed from a 5-star to a 1-star review. As the individual in charge of the open mic contest, Mr. Loney has displayed a lack of transparency, a fiery temper, and perpetuated general confusion regarding the open mic contest. Two weeks into the contest he pulled Alex Hristov aside and told him he would be "perfect for Sunday brunch" and to contact him regarding that. After the winner was announced on July 1st (Alex Hristov), Mr. Loney provided no details whatsoever regarding the nature of the "regular paid gig" that Alex won. After multiple attempts, via text, to clarify the specifics of the paid gig Alex won, Mr. Loney responded with exceptionally disrespectful texts, telling Alex he has "no idea what you're talking about," when Alex texted him a screenshot of The Watershed's Instagram post, stating Alex as being the winner of the July contest. He told Alex that the gig he had won was the Sunday brunch gig in August.
So, according to Mr. Loney, Alex won the contest just two weeks into the month. This means he had people competing for another two weeks for no reason. Think about that. What Mr. Loney is doing is providing free live music, under the guise of an open mic contest, without paying these musicians, and without giving them any details whatsoever about the nature of the contest, or details for the "winner." Alex has yet to receive any information regarding what it means to have won this "open mic contest," and in fact, has received multiple disrespectful and unprofessional correspondences from Mr. Loney, who continues to ignore and belittle Alex, via text message.
To be fair, because I am, the venue is amazingly beautiful. I would recommend going out back to see the beautiful lake, the island in the middle of it, and the amazing views--especially at sunset.
There are reasons this establishment has a SOLID 3 stars. If you read all 317 reviews you'll notice the same complaints: bad service, inconsistent food quality, poor food quality, and generally being understaffed. You'll also notice that the positive reviews mention all the positive things I already mentioned.
Amazing venue. Much potential. Underutilized assets. And unfortunately, poor management. Observing Alex (the bartender, not the July open mic contest champion), I would say he is much more qualified to be bar manager. He's young, personable, likable, social, good at his job, good at multitasking (partly due to the understaffing problem), and in my estimation, a superior candidate to manage The Watershed's bar, and hopefully, be the reason people post more 5-star reviews.
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