My fiancé, who's been a loyal customer at this location for years, came here today because we had a nail in the tire of our new Explorer. We were told that it would take 2 hours to repair because they were a little busy. We left and returned 2 hours later and our SUV was still sitting, yet to even be seen. My fiancé waited an additional hour and a half and they told him that the tire was unrepairable and that we would have to purchase another tire but they didn't have any in stock. They put the spare on and my fiancé went to Big 'O Tires, to see if they had a tire in stock. Big 'O Tires explained that the hole had already been repaired and they checked to make sure it wasn't leaking. It wasn't. So, Discount Tire lied, told us the tire was unrepairable (even though they repaired it) and tried to sell us a tire for no reason when we have all new tires. We will never return to this location!