I came here for the last day of burger week and it was really busy. I'm a patient guy but I can't stand having to wait for incompetence.
First, I stood at the door for a good 5 minutes before anyone acknowledged me. Servers walked by a couple of times and didn't even bother with "hi, I'll come help you in a minute".
While waiting, the line up grew. Not surprising considering how I noticed 3 tables were ready to pay, and 2 tables left uncleared, but no one was getting seated.
Their slowness irked me some more when I overheard a customer ask what was on tap and the server didn't know. She proceeded to walk back and forth twice to the bar. More wasted time.
Finally got seated and my gf didn't like the toppings they featured for burger week. We asked if we could have it dressed like the Dave's Burger and the server immediately shot it down. I didn't deem this an unreasonable request when you consider Burger Week is more than sampling burgers at a decent price; it's about attracting new customers.
To Owners: We were new customers trying you out for the first time and only because Stockyards was too busy. You should have tried to win us over some how. You didn't even try though.
Overall, the food was pretty good. The burger was well seasoned and tasted good. We also ordered nachos and I like how they layered the toppings throughout the nachos and wasn't just piled on top like many other places. I wished the service was better as this place has a lot of potential with the atmosphere and neighbourhood. Oh well.