This review is strictly for a pedicure. Average service and quality across the board. No one offered a place for my coat (in Madison, WI really?), she didn't bother to ask me if I wanted to leave a tip so they had to run my card twice (bc I guess they can't add it after fact) & they spring a whole $1 charge for using your credit card on you at the very end (no signage or warning of course which is total BS). Know that pedicure is $35 with no upsell "spa" options- $55 for gel ($20 more for gel, REALLY?!?!).
The place is more reminiscent of a medical supply shop than a spa- not exactly tidy and very cluttered. Chair I was on didn't have working controls- had to leave it with auto. The massage was very ambivalent & she actually yawned while working on me. I especially can't stand it when they spend a nice 5 minutes on one leg then rush through the second leg in 2 minutes. If you are hoping to have a dry heel worked on and exfoliated- don't bother with this place. No real effort or bother- just a quick brush with the pumice stone.
Bottom line- it was average and I definitely will try somewhere else next time. Plenty of options in area.
Finally, I feel the need to vent about fellow customers and one of my biggest pet peeves. I'm somewhere where people come to relax. Is it really too much to ask that you shut your trap and keep your gum experience to yourself? You are not coaching a football team for Pete's sake- you are getting a pedicure! Keep your chomping & cracking to yourself thank you very much.