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About: http://data.yelp.com/Review/id/Nm2QhVTQQ3o0B6TK8mkGQg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-07-09 00:00:00 (xsd:dateTime)
itemReviewed	Big O Tires
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	Rob, the manager is rude (by the way, he told me HE was the Manager, when my husband showed up, he said he was NOT the MANAGER and that the Manager lives in Vermont and is NEVER in town but once every 4 months or so), condescending, and completely unprofessional. Went there and bought a sumitomo tire a few weeks back. Driving with it the first day, it felt very unsafe. I found out they put the wrong tire on my car. They put a touring tire and it should have been an ALL SEASON, HIGH PERFORMANCE. I called store and asked to bring back the tire. They said, as long as I didnt exceed 100miles on the tire they would take it back. I told them I wanted pirellis and they told me they didnt carry them and couldnt match the $300less pricing I found at a competitor shop. I put my car in the garage for a week and carpooled with my husband to ensure I did not put any more miles than the 67 I did on the tire. When my tires came in at the DISCOUNT TIRES STORE, I bought my new tires. I then brought the sumitomo back with a whopping 67miles on it for my refund. Rob proceeds to tell me that they only refund if I come back and exchange it for another product. Ummm, maybe Im retarded but then it wouldnt be a refund! So now I get the story that if i wanted a refund, i would have had to bring it back after 30miles which is considered a test drive. THIS IS NOT WHAT THEY TOLD ME in the store or on the phone and it is not what they told my husband when he called the store. I am now out $227.00 for a tire that sucks and I would never put back on my car.We called the Customer Service number for Corporate and they told us the AREA MANAGER refuses to call us to talk about it and that we have to just "Suck it up!" because it is a franchisee and they don't have to talk to us. ARE YOU EFFIN KIDDING ME! How in this day and age does Customer Service become like this? I hope this store goes under! Do not give this store the time of day!!!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Tanya

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