Not to say that the receptionist was unfriendly or anything, she just never picks up the phone apparently! For 2 days of continuous calling I couldn't get anybody to answer the phone but kept hearing the message that for booking appointment I need to call back. I ended having to take time off from work just to come in to book an appointment with my family Dr. Then I was told to call back to book my second follow up, now I tried calling 5 times in a day already and still no one picks up the call. I probably should find another clinic instead of wasting my time making all the calls.
Update: Today is Wednesday, by the 8th call that I'm making at 3:45 PM, the voice message has already been changed to "Today is Thursday ..." and the message that I left earlier has not been returned.