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  • We just found out they changed ownership, and we're sad. We've been going to this Showmar's for probably 15+ years, usually getting the same items. The last time I ordered one of my usuals - fish pita, sauce on the side. When we got home and looked at the order, they had grilled chicken with lettuce and tomato on a pita. Not at all what I ordered or even sounding like it. When I called to let them know we'd be coming back to get the correct order, the lady on the phone argued with me and said she personally took the order and had it right. But, she'd be willing to give me credit. Excuse me? The previous owners and staff would NEVER have argued something like that. And they probably would have thrown in a free piece of Baklava on top of it. This new organization needs to get to work on their customer service skills, as well as some of the other complaints noted recently here, or they're going to lose a lot of customers. They might already have.
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