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| - Such a shame. The properties themselves are above average in the Vegas area but the management completely ruins that. I originally tried to move to Arzano in boulder area but thanks to yelp, I actually changed my mind. The reviews all sound very bad in spite of how affordable and new the places look. I decided to scout a little on my own and all of the reviews had a lot a validity so I asked to transfer before I moved in and they agreed. I actually found a place closer to where I'm usually around which is west Vegas and it was a little more expensive but also had much more space and a 2 car garage. I had already committed with fees and deposits but didn't want Arzano so I took about an hour to think about it and decided to take it and emailed the girl that offered it because I was already out of town. The next day she tells me she already gave it away. I don't know how that's possible because when I talked to her, she was leaving for the day. But, she said the people came in before she got the email. I was starting to get stressed because I had already forked over 3 months up front plus all of the fees. So, after some explaining, the manager recommend I go to a Tivoli. Worst. Mistake. Ever. I don't even know where to begin. The management, the landscapers, the maintenance, the security....all very rude and unorganized. Constantly making clerical errors and then blaming them on me. And even taking it a step further and trying to evict me from THEIR mistake. A KID DROWNED IN THE POOL HERE. It's hard to go in the water without thinking there's been a dead kid in the water.
They seem to pick on me for some reason but I'm reading some of the other reviews and the others that are writing bad reviews seem to have the same type of experience.
I always pay my rent on time. I never bother neighbors unless they repeatedly bother me...like my upstairs neighbor who I've asked nicely to stop his bad habits which unnecessarily annoy me at all hours but he just looks at me and laughs. I've asked management to handle it and they just shrug it off. I guess no one else lives below him and can't hear the stuff he does...(um duh!). They tried towing my car even though it's here often and I'm sure the guard knows my car because he's eve mentioned that he does because I'm the only one that backs in. They put these very sticky stickers on my car. It's like super glue and is not fun trying to get off especially having a nice car. The guard even admitted knowing its my car but said "a rule is a rule". My parking pass fell ONE DAY and I get tagged yet I've seen multiple cars just in my little area that take up my spot on multiple different nights for multiple weeks and have never seen any of them get tagged. I know which cars belong just from seeing the same ones every night...kind of like mine. Yet, I get tagged and these guests don't? Lame. Also, on multiple nights there are kids blasting music at the pool and the guard will just walk by and say they have to leave but they just look and laugh and he walks away. I'm there one night by myself, trying to enjoy the amenities I pay for and the guard kicks me out because I didn't have this little pool pass. I have the key but not the pool pass and he calls his supervisor to ask for assistance in kicking me out. I had no music. I wasn't even talking. Just sitting in the Jacuzzi (where the dead kid drowned) and he has no problem forcing me out...( seriously? ).
Horrible managing. Such a shame because, like I said decent looking place.
Oh, appliances are strangely temperamental. They look new but sometimes they work and sometimes they don't. The cable to my place has a break in the line and its not working correctly. I tried calling Cox to fix it but they want to charge me so I asked maintenance and they don't want to get involved. Why should I have to pay for something that isn't my responsibility. That is not good management. The water lines have rust in them and have also backflowed nasty water which makes me wonder if it ever happens that was clear or I just wasn't paying attention. My dishes aren't always clean and same with clothes washer. It's like flint Michigan here. Nasty.
So, after starting to call and question about these issues, I get a mysterious letter saying I am being evicted. I called an attorney and the attorney said it's completely illegal. They tried to evict me for not paying a security deposit from over 7 months before the letter which never showed up on any statements but mysteriously after I'm noticing a lot of health code violations, they try to evict me. The attorney silenced them for a few months. Then, they altered it saying they refuse to renew my lease. I guess if management have that much of a vendetta for me noticing problems, they won't stop until I'm gone so maybe it's a good thing. They can't own up to their mistakes.
The management is totally running this place to a short life and these will probably be ghetto very soon.
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