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| - I was super happy to find somewhere to do alterations a block from my house! I have a bridesmaids dress that was too big for a wedding next month, we went and got everything pinned perfectly, making my dress look like a completely different dress (I was having second thoughts based on the original fit), this took maybe 10 minutes for her to do, and about 45 of us waiting while she stopped and helped other walk ins. I had found another dress and was still having second thoughts about the first one, especially with a price of $185 for alterations on top of the $200 I paid for it. I wanted to compare the two, but they are only open the hours that I work and with it being Easter weekend, I didn't have the option to go back over the weekend to re-try on the dress to see the fit with the pins- and waiting until the next week was cutting it too close. My mom stopped in and explained to her that I just wanted to try it on so I could compare and she charged my mom $20 AND removed the pins. I understand paying for her time, but removing the pins?? she clearly didn't listen to my mom and now has wasted MY time. I won't be back and took the dress elsewhere for all the same alterations for $60 TOTAL. I'm sure she does good work and looks like she's very good at what she does, but customer service is just as important and with the nasty taste in my mouth after this experience, 1 Star.
Also, be prepared to have her tell you you need to lose weight like the poor woman who was in front of me that was visibly upset.
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