I took my car into these guys for AC repair which required the dashboard to be partially removed. Told me 2 days. End of second day they called and said one of the parts (heater core) was not available. none in the state. Said they could order and have by monday morning. They called Monday afternoon and told me thryare having trouble getting the part delivered to them. I asked why they didn't just go pick it up. Matt told me because it was in phoenix. after I cooled off, I called Dodge dealer about 6 or 7 miles from them and was told they had the part in stock. So I let the shop know that. At that point they went and got the part. Called me the next day and it was ready. Pretty bad that I had to call and find them parts. They did compensate me for my trouble. After having my car 4 1/2 days.I appreciate that.
After getting car home We found damage to the interior of the car. The cost of the parts to repair was $448.84. Matt (the mechanic that worked on my car) admitted to one of the damages for sure. but was willing according to his text messages to repair others. Called him the next day and was told he was not going to fix any of it. Basically said I couldn't prove that he did it. And on top of that they gave it back with grease marks in the interior.
The owner told Matt that he was responsible to pay for damage to my car. Shop would not cover. Real stand up guy. I was willing to negotiate with them since car is 10 years old, but they basically told me to pound sand!!
My next review will be the BBB to file a complaint.
Than small claims court!
I would not recommend taking your car here for repair.