My BF and I went on a Sunday evening and it was very busy and hard to find a server to get extra plates or to help with the heating element (we found it difficult to control the level of heat). We got the spicy broth, which I liked but my BF found too spicy. They have a good selection of vegetables, etc. from the buffet wall and they refill regularly. Drinks from the fountains are also included.
We didn't find the experience all that enjoyable. Having a boiling pot blowing steam in your face all night is not so much fun, and everything tastes the same after awhile. Plus, it was pretty expensive at $50 for two people -- especially since you have to do all the cooking yourself! We came to the conclusion that if you like the idea of hotpot, it is worth checking out once, but personally, we won't be going back.