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  • I've had an awesome mechanic as well as a friend since I moved here whom I trust with all the vehicles I've ever owned. Sometimes there are jobs that need to be addressed in an industrial garage, is why I was referred here. I called and spoke with Eric Fraley, the owner, about a major repair I needed. He got me in that same day. My little cutie pie and I waited patiently in their comfortable waiting area since my vehicle was not done that same day. We waited for hubby to come pick us up after work. The cost of the repair was very competitive. How many locally owned auto mechanic shops offer to take you home then pick you up when it is done? Not many! This why I particularly love that they go above and beyond with their customer service! There was a woman who went in while we were waiting who obviously had some type of work done to her car with a complaint. The young man who was helping her behind the counter listened then offered a solution. Classy. The customer was happy that they addressed her predicament. The young man's thorough job is what would set them apart from other competitor in order to succeed in their business. They don't need to price gouge because people will realize this and not return. I am happy to report that there was no bullshit, made-up, the vehicle is going to fall apart or explode if you didn't fix this or that. None of that. Very nice and knowledgeable group of nice young men to help you with any vehicle needs. p.s. Welcome to AZ, Kevin! (mechanic who worked on our vehicle) eric@aprgilbert.com
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