Shala IS awesome! Very professional. I have been going to this location several years. She even stayed late to accommodate me tonight. According to Yelp, they close at 8:00 p.m. It was after 7:30 p.m., and that is the posted closing time on their door, which I didn't know. Shala worked on me before she left, which I thought was cool. I was a few blocks away getting my car washed, called ahead, and BOOM! Eyebrows did, car is fresh!