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  • Beware. Most uncooperative staff I've seen. 1. First time I went in, I signed in and waited a bit for an appointment with the doctor. (The doctor was very nice and professional, this is about the staff). The assistant that took my information down was very nice...until she started mentioning that I had to pay a 15$ co-pay for the appointment. Don't get me wrong, that was not unusual at all. But she mentioned it 5-6 times throughout the 40 minutes I was there. She mentioned it every step of the way, and it was very rude and honestly, stupid. I got fed up with her and said that I would pay after seeing the doctor. She was mentioning so much so that she gave me the impression that she thought I would leave without paying 15 dollars. TERRIBLE.. 2. When calling to get tests results back. I called at 9:00am and the person that answered the phone said it was my responsibility to call the lab and get the results sent to the clinic. I did not know any better, so I did that - to which the lab said they were wrong. So I called back, (around 9:30am) and they said: "OK, we will call the lab after lunch". AFTER LUNCH. It was 9:30AM and they wouldn't even dare to their job. It was appalling. I was extremely disappointed because I really needed to know the results urgently. However, they were SO uncooperative and just plain old rude. The doctors are good! Change the staff. ASAP.
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