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  • The maintenance staff (past and present) have been amazing. They solved any problems I had quickly and effectively; they always say hi when I would see them in the building. The amenities are nice when you can use them, but when you look at what you pay for them it isn't worth it. Not when there are other apartment complexes all over the city that offer better living experiences. One issue is that they are expected to be the cleaning crew as well, but with the demands of a large building this isn't feasible. MPCA originally had staff dedicated solely to upkeep/cleaning, but I guess Village Green didn't find it necessary anymore (they don't find a lot of things necessary). Secondly, there are no security cameras in/around the building. There were issues with bicycles being stolen from the 'secure' garage as well as some other minor vandalism issues. Unfortunately, there was no way to find out who was committing them because there are no security camera. That's completely unacceptable for a 'luxury' apartment building. The sales staff misrepresented the building when myself and others were viewing the building (I actually didn't even see the building before move in because the construction was seriously delayed and even impacted my move in date). When asking if there are security cameras they told prospective residents "they can't say." They also talked up the 24 hour concierge service, but this was NEVER a reality. I don't even think the concierge is there 24 hours A WEEK. When VG is questioned about this they say there was never the intention of having a 24 your concierge. If so...then why do all the original tenants recall having the same promise? Then there are the apartments themselves. Poor paint jobs (one thin coat), cheap wood used for bathroom doors, and 'hardwood' floors that started to peel up after less than two years of being opened? Fact is, these apartments won't last. So what's the remedy to that? Take money from the residents' security deposits for repainting, new carpets, etc. And once you move out...don't expect them to answer any questions you may have. They'll half-heartedly reach out, but you'll never get a legitimate response. Pros: the location is great, maintenance staff is fantastic, the club room is a nice spot to rent for parties, and if you can snag a spot outside when it's nice out you can have cookouts. Cons: they don't really care about how the building holds up and they don't care about you once they know they won't be getting any more money from you.
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