This company went above and beyond for us!
I had a different company come out and said the entire unit needed to be replaced. Seemed rushed and like a sales pitch. He didn't clean anything and didn't even check the air filter.
Scott went above and beyond. He talked thru how everything works and what he could do as far as maintenance to avoid an $8k replacement. He replumbed my drain line for free (which was the root cause of the problems).
He was polite and took time to communicate with me end explain how the unit worked and what was causing the problem. I didn't feel rushed at all. I felt genuine and like he really cared about our well being in these hot Arizona summers. He was also friendly and communicated with my extremely talkative 4-year old daughter.
After working with multiple AC companies, I was more than happy to sign up for the semi-annual plan and look forward to him coming back over the years.
Thank you so much for the honest and pleasant service!