I am a little disappointed at the kind of service they have here and workers . First thing first I was the first customer in the door and it took me almost 20 minutes to get a tire quote . After I was quoted the kid at the service counter Brandy or Bradley not sure looked terrible like he just woke up and was a mess . He messed up my paperwork 3 times . Spelled my name wrong , then wrong address , then wrong price . Then finally I get my tires worked on and I walked around aimlessly looking at bikes . I am actually in the market to buy a second bike and I asked if I could test drive one . The little high school sales rep told me if I wasn't planning on buying today I couldn't test drive . Well I am not now because obviously this place just wants your money . So I got my bike back and I get home and noticed my axel nut is hand loose . WTF . I could have crashed my bike and been seriously hurt or dead . I called the service manager and she said ,"it happens..... Hmm that's all I get after spending 400 dollars plus on tires . BEWARE OF THIS SHADY PLACE . I gave them a real chance and they really made me not feel welcome here .