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| - Ok, so I bought a a Groupon for Osso and waited for days until I could use it because of their hours of operation. I was so excited to try this new place (new to me). When we arrived, I thought it was very eclectic being located at the NC Music Factory and Comedy Club. My first impression when I walked in was that they recently did some renovations because it smelled of wood varnish. Not a bad thing, just a very strong odor.
The waiter came to our table and he seemed a bit spacey, especially after he said, "let me deconstruct the dish in my head before I can tell you what is on it." I had no idea what to think after that. He then all but refused to take our dinner order because he said we would be eating on the appetizer platter for a while so he would wait to take our dinner order.
We were there for one hour and thirty minutes before our food made it to our table. Sad part was it wasn't busy at all. The waiter told us, when asked, that the cooks had over cooked the Chicken Marsala and they were preparing another one. To me, that was a terrible excuse for late food and to blame it on the cooks, not cool. He then told us that it was his first day waiting tables. If that was true, this place has some bad management. New waiters need supervision, unless you do not want repeat business!! The tables on both sides of my table were also complaining about how long it was taking to get food.
Finally, dessert was free with an entree order and a Yelp checkin. Of course we all got a free dessert, which made up for the long wait times.
The decor was awesome, but there really were no windows. I would eat there again, if they reconcile their long wait times.
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