If i could give less than 1 star I would. Just went to pick some new clothes up for my kids after our online order got cancelled and we were not notified. At the register we encountered the most rude, miserable, unprofessional person i have ever seen. Im assuming she was a supervisor and she was hispanic. She treated us as if we were not paying customers and as if we were beneath her. She not only treated us this way but the remaining customers in line this way. SHE SHOULD BE FIRED! I will never visit this jcpenny again and I would advise them to remove that miserable person from interacting with any customers. WILL NOT BE RETURNING TO THIS LOCATION!