Just picked up my wife after her spa day for her birthday. She said the massage and facial were excellent. The place is very clean and classy. I would have given it 5 stars if it hadn't have been for the desk girl misplacing a pre paid tip, then turned around and asked my wife if she would like to leave the tip. When I purchased the spa package - I paid cash and was asked if I would like to pre pay a tip - not crazy about the idea seeing as how I didn't know how good the service is but decided based on reviews here to leave a $20.00 tip anyways. I asked for a receipt and was told I didn't need one that it was booked (my mistake on trusting them with cash) If you are looking for a nice place with good value, I would say give them a try. I do think soliciting a tip is a little rude and they can certainly do a better job of managing the money that goes through their hands but given those minor details that they can work on, I think the place is worth a visit.