I just waited 40 minutes for 4 cars to go through the drive-thru. Of course I was the 4th car and penned in so I could not escape. When I finally got to the window the girl handed me my bag with my meal box turned sideways so of course coleslaw was everywhere. Then, I get home and find napkins, but NO eating utensils! Someone really needs to MANAGE this property in other than title only. The blonde at the window was trying to make sure she lived up to the "blondes are airheads" motto; asked me three times which sauce I wanted. I believe I'll find another location next time.