This is the nicest hotel in Madison. As a Hilton Honors diamond member I really appreciate the incredible views from the Executive Lounge on the 14th floor. Depending on the time of year and weather, I can have a table overlooking the lake to the east or overlooking the Wisconsin Capital Building to the west. Chris in the executive lounge always has a smile on his face.
The front desk staff are very pleasant and the on property restaurant is phenomenal. When I am traveling by myself, I often choose to just have dinner seated at the bar. The bartender Amanda has really good menu and drink suggestions along with great conversational skills.
These subtleties of feeling welcome make returning a pleasure.