I'd give this place 4 stars if it wasn't for the fries. The fries are horrible. It doesn't taste like potato. They taste like dry grease. Which is what they are. I actually avoid this place because of the fries. There is nothing they could do with the burger that could make up for how disgusting the fries are.
The burger is pretty decent though. Good meat and the cheese is usually melted. Decent price.
I've never understood the hype on this place. I'd pick Jack In The Box over In-n-out any day of the week.