Freezing all over, wasting energy and the tattooed manager refuses to make it warmer. Too busy chatting with the large cook in black loudly and disturbing peaceful diners. There for free Veterans meal. Long wait to get someone to wait on us. Ran out of meatballs and substituted with sausage for the free spaghetti. Our waitress was very new and was extremely accommodating however she's got some co-workers with issues. Equally/poor management! I can see why few customers were there for Veterans Day!