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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Trying to cancel my membership with this gym because I moved to a different city has been an absolute nightmare. I was coerced into signing a year long membership after trying to redeem my Groupon. The Groupon I purchased included an "unlimited 2-month membership and 50 Wynn Bucks". The manager who was signing me up for this contract said I could redeem the 50 Wynn Bucks and receive the last 2 months of membership for free. I expressed my concerns that I was planning on moving during the year and was told this would be the best deal for me, since cancelling the contract would be no problem at all. I have since moved and tried cancelling my membership multiple times. I was told that the fee was over $99 to cancel before the contract is over. With only a few months left on my membership, I decided to wait until the contract ended. Little did I know I did not get the 2 free months I was promised and I am still being charged. I live far from this location and every time I tried to call to speak to the manager to cancel this membership, I was told I would have to set up a meeting in person. The hours that the manager was able to meet were weeks in advance during hours I had work. I sent a cancellation letter expressing my concerns and I have been called by different managers, yet charges are going through my account. Even after cancelling my credit card, they found a way to charge my new credit card.(which they charged triple for the "cancelled payments") I have followed up, only to be told they were "investigating." I would advise anyone considering signing up with this gym to understand that they will say anything to get you to do so!
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