| rev:text
| - The positive reviews here paint a very misleading picture compared to our experience on Saturday night. When we arrived for our reservation for a table of 12, we were promptly seated (This was the best service we received all night... it ended there, sadly).
Both the hostess and waitress neglected to serve us any bread/rolls even after the entire party had been seated. Before the waitress took our orders, we asked what the soup and fish of the day was. She looked at us blankly and told us she'd find out. When she came to take our orders, she asked us if we were splitting bills so she could note our seating arrangement and bring our food accordingly. Still no bread at this point. We looked around and it seemed nobody else in the restaurant did either. Maybe this Italian establishment does not serve complimentary bread.
Service is seriously slow. I finally waved over the hostess standing idly by who said she forgot and came back with one plate of cold bread (8 pieces for 12 people). Apparently they ran out of bread and would bring more as soon as the kitchen prepared it. Keep in mind it was only 8 pm at this point. Another plate was brought out in 15 minutes, also cold.
When our appetizers arrived, our waitress had magically forgotten what each person ordered and decided to pass them down the head of the table and make us figure it out amongst ourselves. A few of us ordered the shrimp diavolo. I had 4 shrimps in my plate and my friend had 8. Is consistency/counting/bread a thing around here? The cauliflower ball was good. Apps: 7/10.
When the mains came, the waitress once again asked what each of us ordered. (Why did she bother numbering us anyway?) The mains were underwhelming. Presentation was nice but didn't make up for the subpar food. My seafood linguine was undercooked and underseasoned. I ate all the seafood and left the pasta. My friend's lobster was so salty he had to return it. The only acceptable mains were the salad and steak. When we told the waitress the lobster was too salty, she looked displeased. She didn't bother asking if we were done with our food and took away our plates. My friend was still eating his pasta when she asked if he wanted it packed. The restaurant was half full but it felt like she wanted us to leave right away. Mains: 3/10.
Desserts were alright: 7/10. Once again, the waitress asked us what we ordered (3rd time's the charm?). Desserts were distributed in no particular order, in front of whichever guest she felt deserved food. One of the tiramisu looked like someone dropped it and tried to reconstruct it back on the plate. She explained fresh tiramisu looked like this (as if we didn't know what tiramisu was) even though the rest of the tiramisu looked fine. How did they even let this out of the kitchen? We had taken maybe one bite when the waitress told us she was bringing us the bill. My friend told her he wasn't happy with the service and wanted her to remove the automatic 18% gratuity. I'm not kidding when she said "I could see this coming, hun. The gratuity is on the bill by law."
We were pretty fed up at this point and asked for a manager, which they (surprise, surprise) don't have. Instead, the owner (also head chef) came to speak with us and offered us 10% off our next meal. I don't think any of us are returning so, thank you, but no thank you.
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