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  • Waste of time and money. This place has terrible customer service, long waits, untrained staff with a huge turnover rate, understaffed during busy times so makes waits unacceptably long, spray tans are always broken and I don't know how many times I have had to come out of the room and ask them to set the bed - after I've already prepared to tan....and the list goes on and on. There is never any compensation when the VersaSpa is broken- which is every other day, so you basically pay for something that isn't available. Customer service lacks immensely. After giving them several chances, I finally cancelled it. Go to LA Tan- much better service and management.
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