Alright, bad news first. Sadly, the Bagel Factory wasn't quite as good as La Bagel Delight (my favorite Brooklyn bagel shop/deli). I went in hoping for something that would rival LBD's Mr. Bagel, and I'm sorry to say that in that regard, the Bagel Factory fell a bit short.
On the other hand, this is Pittsburgh, not New York City, and the Bagel Factory is by far the best bagel I've had here. Brueggers and Einstein don't even compare.
The egg in my bacon, egg and cheese bagel sandwich left a lot to be desired. It definitely seemed like a premade egg product that was simply heated for my sandwich. Fresh, scrambled eggs would have earned the Bagel Factory 4 stars here. I imagine this place would be excellent for the standard bagel and cream cheese.
The service was friendly and fast, the place was clean.