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| - This review is for the service and management. Great food, disappointing service and management. I was craving toasted ravioli. I brought guests with me to introduce them to my one of my favorite foods in the valley. The server was quick to serve us even though it was a crowded Friday night. We ordered 3 toasted raviolis, one grilled chicken fettuccine Alfredo, and a cinnamon bread sundae.
Clue one that there might have been a problem. "Would you like soup or salad?"
I responded, "I thought we'd only have 1 salad."
Server, "Oh, you ordered 3 raviolis and 1 fettucine, that is four salads."
The toasted ravioli's were off the appetizer section, but I thought that they were being generous.
Caesar salads were great. The dressing is homemade. Shaved Parmesan and crunchy crouton garnish was lovely.
After a wait, which on a crowded Friday night was understandable, our meal arrived. Our waitress brought out boiled ravioli and not toasted ravioli. "This is not what I ordered. We came here for toasted ravioli." Our server was not happy. She took it back. Then returned.
"Well, it's going to be a wait."
"That's fine with us because we love the toasted ravioli and came tonight specifically for that dish." My guests told me that she looked really unhappy. We enjoyed our fettucine Alfredo, the sauce is incredible. I didn't care for the grilled chicken. She returned again.
"Well, do you want your ice cream now?"
"Sure." We all agreed that we didn't mind eating out of order.
"The ravioli is going to be a while. The fryers are all tied up."
Shortly, the toasted ravioli arrived. "I guess it was faster that I thought."
The cinnamon bread sundae was heavenly. Crunchy chunks of cinnamon with vanilla ice cream sprinkled with cinnamon sugar and caramel topped with whipped cream. The toasted ravioli was heavenly. The meat filled ones were flavorful. The ricotta cheese is rich and fluffy. The baked cheese over the marinara is the bomb!
Sadly, the bill was deflating. "We had to charge you for the salads." To add insult to injury, they charged me 4 salads, one should have come with the fettuccine. When they wanted to stick this to me, they should have said something when they were taking the boiled raviolis. I was too embarrassed by our treatment that I uncharacteristically did not ask for management. This is our second time coming to Anzio's. I love the food which I would give 4 to 5 stars, but I have always left with a poor taste in my mouth as I think about their customer service.
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