Always wanted to visit this place since it gets such amazing reviews. We're no seafood town, so it would be great to have one nice seafood place to visit, if you're craving a lobster roll sandwich or a plate of fresh fish 'n chips.
I understand this place isn't trying to set a trend of exceptional quality and fresh-off-the-plane japanese bluefin tuna, but I was hoping to get at least decent service for a small lobster roll sandwich that set us back $15 (the side of fries was an extra $4).
We waited 10 min to order our drinks - we had to eventually find a waiter and ask for service. We waited another 20 to catch another waiter, so we could order the food. When we got the wrong order of sides - the waiter gave us a look and argued that it was the right order. Once they made sure that we did in fact order something entirely different, they brought it out...no apologies. They were by no means understaffed - there were at least 5 or 6 waiters running around in a place of about 20 patrons, yet we had to wait quite a while to even get noticed. Not sure what's going on at that place - the staff seemed to be nice, but had no sense of organization or creating a pleasant experience (we were served by 4 different people, every time someone approached our table w/ food/drinks/the bill/water)
The place is a relaxed modern wood-cabin/barn-type environment with a strong smell of industrial bathroom soap (at least where we were sitting). They do have a nice patio and the bar looks cool.
Great potential, poor execution. Gotta try harder than that if you're gonna serve fresh seafood, which (understandably) comes with above-average prices.