False Advertising. Flat out. If you sell "$20 for unlimited games from 7 to 11pm", then you should run games until 11pm, not start the last one at 10:20! We were done with the last game at 10:40 and actually have the open sign turned off at 10:45.
Their gear is as dated as the decor. It's much heavier and not as accurate (frustratingly so). When this gear was made (likely that 90s), green diode lasers were horribly expensive. The wimpy red lasers are barely visible since they barely use any haze. (Lasers are invisible in the air unless the beam is reflected off of dust, moisture, or haze.) It just appears that they've reinvested $0 into the laser tag end of things. They have some "escape rooms" now, but I can't imagine that they're super fantastic because they double as the birthday party rooms.
The Laser Quest POS computer system is an MS-DOS CGA graphic computer. The vests and blasters absolutely are not as accurate as modern gear. It took multiple shots dead in the middle of a sensor to get it to register.
You'd think they'd know how to operate the gear since they haven't upgraded it since Clinton was President, but no, they do not. Our first game didn't have enough activated and getting one running for me took several minutes off the first game.
Every other game last night also required the employee talking back and forth to the register to get enough of them working. I guess it's just too much hassle to have them all on at the same time.
Game choice is "Everybody against everybody". I asked about teams and got a lengthy lecture about how everyone has to agree and there has to be an even number of players. It's obviously too much trouble for them to consider.
If you're expecting anything the cool feature where your vest turns red if you're the leader, forget it. Completely beyond their technology.
Refreshments or food? There are machines for that.
The kids had fun, but the entire night just reminded me of how fantastic the Battle Blast facility near us is. Getting ripped off by the "Unlimited Games from 7pm to 10:20pm" was the icing on the "We Chose Poorly" cake.