Front desk receptionist was very polite and helpful. I was seen quickly and had a pleasant and intelligent nurse take my vitals. The doctor arrived promptly once the nurse was finished with her duties. He actually listened to what I had to say and gave what seems to be an accurate prognosis. All of the staff I interacted with were friendly, professional and polite. I would definitely go here again. And this is definitely the only one I will go to.
I had been seen at the Urgent Care Extra on Ann months before visiting this one and was completely unsatisfied. The wait in the lobby was about an hour with only one person ahead of me. Once I was taken to an exam room I waited at least another half hour before the doctor came into the exam room. The doc couldn't get out of the room fast enough; as I described my symptoms he literally sighed and rolled his eyes, which gave me a strong inclination to make him see a doctor or surgeon. After he left, I waited another 30-45 minutes just for my prescriptions and note for my employer. Of course, they screwed that up too and I had to go back to get the note for my employer which the nurse stated was in the packet of paperwork she gave me as I was given the bums rush.