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| - I went there with my parents on a Wednesday evening around 8pm. We used a Groupon deal of $12 for a value of $20. The place was 65-70% full and we still had to wait for 10mins because there was no table for 3 with individual pot.
Two of us got the mild broth and the other got the half and half. To start, my dad and I didn't like the taste of it. It has a hint of curry and not as flavourful as other places I've tried and there were many chinese herbal ingredients which I'm not a fan of.
As per other Yelpers' review, the food is indeed not very sanitary as not all their foods come with a selected tong, so people use the same tong for different kinds of veggies or meats. On the other hand, I like the open buffet concept where you can see, choose whatever you want, and take your quantity.
On the downside is the service. They do refill your broth when they see that it's decreasing, but they do not refill/replace empty trays with fresh ones. My dad wanted to get another serve of beef balls, but it was empty. He went again after 20mins and still empty. This is not the only food that we couldn't eat because of this problem. Around 9.30pm, I went to their dessert station to look what desserts they have, and again, it was all empty. I thought maybe they took out the trays to get fresh ones.
Be careful with the time you go there. Their official closing time is 11pm, but last call is at 9.55pm. I asked for the desserts that I didn't see earlier and was told that sorry, it's too late. As of 10pm they're starting to take back all the foods and started cleaning. They only left the drinks there until 10.30pm.
Will I ever come back? I don't think so.
Food: 2.5/5
Service: 2/5
Cleanliness: 2/5
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