I tend to log in online, order a book and pick it here. Its fast and efficient. The self-checkout machines are a breeze to use, and the hold shelf is well-organized.
Good selection of DVDs and CDs. More can be delivered, just place a hold and have them shipped here. Excellent way to catch up on TV series' that you missed out on.
One problem is the fiction section seems to pack in a lot of books by "big" authors. If you like reading what everyone else reads, you'll be well served. If you like searching out new or lesser-known authors - they have them, but often they'll have books 3 and 4 of a series - so you'll have to order 1 and 2 from another library first.
The culture passes go quickly - so line up early if you want one!