So long story short, I'm not used to how thin their lashes are for volume, which is what threw me off. When I came in today, they explained to me that I could blend thicker classic lashes in for a more dramatic look, which I did and I love them! My lash lady Angela was so so nice to me even though I felt bad about coming back in to get my lashes fixed. Everyone there is so nice and I'm definitely planning on getting a membership :)