Having only been here twice, both experiences haven't given me a desire to return anytime soon. Service is very slow. On my most recent visit, the host sat us at a table which clearly hadn't been cleaned. Pizza crust on the floor, crumbs on the seats, and grease all over the table. She quickly ran off and left us there to wait for our server. About 10 minutes later we finally got a server who did wipe down the table for us, however never introduced herself. We ordered our drinks and food and that was the last we really saw of her until it was time to pay. The buffalo focaccia is good and so are the zipparitas. Just be aware that if you order a soda water, you will be charged for a full soda and we also had an "open alcohol" charge. I did flag down a manager and his best answer was "yeah I hear this from many customers, it's at the servers discretion to charge that". Still have no idea what it was for.