I live in the neighbourhood of this store, so it's sort of my default hardware store.
Unfortunately.
Seriously -- the only reason I go there is that it's close and I know where things are. But the store is disorganized and the staff are uniquely unhelpful. I went in for an item a couple of days ago, for example, that showed on their website that there were four available. I got there to find none available. I found one staff member who directed me to a different aisle in another part of the store. A second associate said they were sold out. I explained I had seen it online, four available...and she said she would find a manager. (I wasn't being bitchy; just wanting to find the item, pay for it, and get going.) She wandered off and never came back. The third associate said I could take the display model...but then never came back when she went to try to find the box for it.
And, I noticed just now that the items STILL shows four available!! Inept, incompetent service.