Outback is probably my favorite chain restaurant and my SO and I eat at one whenever we can. Last time I was in Concord for work, this location was still under construction... boy was I excited when I arrived in town last week to find out it was open! I got on "the list" at Outback.com and was told our table would be ready at 7:45. We arrived around 7:40 and the place was packed, which is to be expected at any respectable dining choice within a stone's throw of a mall the week before Christmas!
I checked in with the girl at the door and she gave me one of those buzzer things. We waited about 25 minutes before I asked the hostess how much longer we could expect to wait. I wasn't in any hurry, just genuinely curious since it seemed my online "spot" in the "line" meant nada. She said they were just waiting for some parties to leave so they could seat those of us still waiting. Noticing some empty seats at the bar, I told her that was ok and to go ahead and take us off the list.
Service at the bar was great, the two bartenders that waited on us were attentive and extremely nice. All of our food all arrived SUPER fast, which blew me away considering how busy they were! The food is always good, so no complaints there. The decor in this location is really neat, and rather updated compared to the long-standing Outbacks I frequent here at home. I'm glad to have this place so close to where I stay when I'm in town for work and I'll definitely be back!