OMG where to begin. I had a very sick kitty who had been to the ER twice. I was already $1,500 in the hole for vet bills in 2 weeks for an 11 month old kitten, I took her to AVETS and all they wanted to do was cut her open (I was not gonna go that route). She was very sick one night so I was frantically searching for a 2nd opinion. My husband and I showed up on their doorstep just as they opened and I was desperate to have her evaluated by a fresh pair of eyes. The first person we encountered was so sweet and I could tell she really wanted to help us and god bless her she got us right in (thank you) and I am sorry I never got your name. We saw Dr.Simard who is amazing, she was very kind and empathetic with regard to our situation. I was so stressed and so tired from not sleeping that I almost broke down in her clinic (I am in medicine and I am usually a rock), and her swift thinking outside the box that had both diagnostic and comfort in mind for my lil one. She ran some tests and started treatment and more importantly she made me feel like we are gonna figure out a DX and everything will be OK. My lil Lulu is feeling much better and I want to thank everyone at PBVC for making it happen, they gave us excellent healthcare with GREAT bed side manor & I would recommend this practice to anyone.