I needed my water heater temporarily moved. Barak came over to take a look and offer a free estimate. They provided a great quote for the small job and came over the morning I needed the water heater moved.
I would say their customer service on the phone is lacking. I always had to get a call back to get any useful information. Also, I had to pay my bill using PayPal. It all worked out but a little phone etiquette never hurt. For the price, I guess I can't complain.