I was replacing a 2004 Pilot that I bought brand new and loved, and we had to have a car we could tow behind our motorhome like we did the Pilot. We were looking for a used Honda CRV, 2014 or older with low mileage, leather seats and preferably a light color. We found one I thought I liked, but drove it and didn't really like the seat comfort as much as I would have hoped. The first and second trip I didn't really consider any others. I looked at a few, but not seriously. Then the more I thought about it, I decided that would be a good car. When we went back two days later, it was gone. The gentleman who helped us the next time was Rich Edis. He got the keys to ALL the CRVs and we looked and sat in every one. Rich was very patient and kept the process easy, not pushy, but was there for any questions. He was a natural fit for us, our personalities just meshed. I made a decision that day and bought the car and drove it home. Easy as that. I didn't even cry when I said bye to the old one.