If you want a customer focused experience, this is not the place to come to. The employees are caught up in their own "too hip" vibe to remember that it takes more than the spoiled Scottsdale 20 somethings to make a place successful. The sushi is fair at best. Only saving grace is the old town location. We were almost out the door with an open table reservation at Ra before they could accommodate our request. Probably should have moved on anyway. Since we're not part of the pick up crowd we'll find another place. Leave this one for the wanna-be bopper crowd.