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  • Clearly from Russell's review, I'm not the only one who thinks the woman answering the phone is rude! Never again! Placed an order online for a 90 minute delivery. When I called after 90 minutes passed, I was told that it would be another 30 minutes. I would not have ordered from there if I knew it was going to be TWO HOURS! Then while talking to the woman on the phone, she rushed me off and hung up on me. When I called back and asked for the manager she was rude again. Then when the manager came on the phone, he backed her up and made no apologies. Seriously??? We have been ordering from here for so long. After tonight.... Never again. I told them to cancel my order and now I'm waiting on the credit back to my card. That horrible service will not fly with me. Number one - your "web confirmation" was wrong and you should apologize for that being incorrect and then you should apologize for your rude employee. Honestly, sometimes all that is needed is an apology to correct the situation. If you want NY pizza than I would call Rocco's. Their pizza is better anyways.
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