Tonight was our first and last visit to this place. We're big fans of brewery-type restaurants (especially non chains) and are frequenters of Four Peaks usually, but we unwisely tried to venture out of our usual places tonight. Our list of criticisms - while individually may not be big issues - adds up enough to inspire me to write my first Yelp review in this place's honor. This place may be new, but they have a lot to work on.
- We were seated outside among other patrons for 20 minutes before we were offered service.
- The beer is not very good. Lager is horrible.
- Waitress didn't bring menus and acted like it was an effort to get them - at 6 pm.
- Burgers were overdone. Macaroni & cheese was good, but for $9 we only got a small bowl.
- Second beers came in plastic cups because by 7 pm they had run out of pint glasses, even though the place was not too busy.
- There was an attempted illicit transaction between patrons on the patio and someone walking up to the rail. A bouncer had to run over and ask them all to leave. Later, two employees (one a manager of the place) loudly discussed the incident right by us.
- They apparently ran out of ice, and when the manager was informed, she loudly swore and ran over to call the ice company.
- Smokers were way too close to the entrances to the building. They also kept sitting on a bench right by our table - still inside the railing - and it just seemed too close to people eating. Maybe we're just spoiled at not having smokers in restaurants now.
- The waitress Shelly was just unfriendly and not responsive beyond the initial wait. When we would give an order, she would absent mindedly look off in the distance and then have us repeat it. She got cranky when the 1 minute she gave our friend to look at the menu wasn't enough and she had to come back later - then she waited 10 minutes before the next swing by. We are usually good tippers, but when she gave us the credit card slip without a pen to sign with and without even saying "thank you" on a last attempt to be nice, we barely gave her anything.
Nothing redeeming this place.