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  • Started off pretty badly, water wasn't hot enough to adequately steep the tea, even after I asked a staff member to replace the water it was overly bland. Food was ok, so far, kinda the same issue as with the tea, not quite hot enough. Then we finally got our sui mai, and I was happily chewing on a piece, when i noticed something solid and thin in my mouth. I pulled out, wait for it.... A PIECE OF STEEL WOOL. Notified a staff member immediately, 3 of them still had the audacity to ask me if I wanted them to replace it with another basket. Not even a "Sorry about that." Are you joking me? How do you expect me to have an appetite to eat any more after finding a piece of cleaning apparatus in my food? Ended up only refunding the purchase price of that one basket. Seriously, that's it. What a joke, I suppose they don't want to retain customers. My appetite sucked for a week after that. Central Grand has always been great anyways. Never. Again.
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