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| - I have been a few times and while the food is delicious that is all that is good about this place. The food is overpriced (but expected in the financial district) and service is just bad.
On the most recent visit, we had booked online for a party of 6. The online booking does not allow us to make note of special requests, like baby high chair required. When we got there they sent us to the rooftop patio, which is adults only. When we mentioned the baby, they then had to scramble to find another table for us. 5 minutes later they sent us down the elevator to the main level and said "someone will meet you at the elevators to take you to your table". We waited. 5 minutes later, it is evident no one is coming and none of the servers walking about care to ask what we are waiting for. We go back to the front desk and ask what is going on.
Front desk informs us that they are still waiting for a table to clear up. So why not just tell us to go back to the front to wait? Why the whole charade about waiting by the elevator? Ugh. 5 minutes later, table is still being cleaned up. 5 more minutes later. We are finally taken to our table (20 minutes after our actual reservation time, if you are keeping track).
One of the people in our party had to rush their lunch to make it out in time for a meeting. To the kitchen's credit, they did accommodate for the rush order, her food came first, and she made it out in time.
I ordered the new poke bowl, but asked for edamame to be taken out. I asked if they could sub something else instead, and they said it would cost extra. But its not like I got a discount for taking out the edamame. So I was not impressed with the lack of flexibility. Most other places would offer you something for this price.
The poke was good. Nothing amazing, but still tasty. Serving size was average. You will not have leftovers.
When we wanted to get the bill, it was well after the lunch rush and the server kept dissapearing on us, so we had a hard time getting her to get our bills so we could leave.
Overall, I would say this place is just ok. Service is hit or miss, and after this last time with the table mix up and lack of flexibility in making substitutions, I don't think I will be going back. For the price, I can get tasty food elsewhere and receive much better service.
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