We are fans of Snooze AM. We have visited two locations -- one in Phoenix and one in Tempe. Service and food was consistent between the locations.
My son loves the pancake flights (you can build your own stack). I love Juan's Tacos. And my husband is a fan of their Omelettes.
I've read several of the reviews reference the long wait. One trick to the long wait at this particular location (on Camelback Road) is you can order your meal To Go and they go sit at one of the tables right outside the restaurant (there are a few in front of My Sister's Closet).
The staff is super friendly and always willing to give an opinion on what to get.