This is for a to-go order. I hope for Chili's sake that the dine-in experience is better, but after this experience, I don't think I'm willing to find out.
I ordered a grilled chicken on black beans, rice and pico de gallo with crispy tortilla strips from the "lighter choices" menu. Here's what I actually received for $10.79: A cold, dried out piece of chicken breast atop crispy tortilla strips. No beans. No rice. No pico de gallo. What the hell? We also ordered the California Grilled Chicken Flatbread appetizer. This was cold and chewy versus hot (I even would've been happy with warm) and crispy. All of the food was cold, and we only live five minutes away. If you should decide to risk placing and paying for a to-go order at Chili's, make sure you open all the containers before you leave.