Five years - and 30 check-ins (but probably more actual visits) - later, I thought my Yelp review of Loft deserved an update. I still absolutely love the brand, and it has worked for me through both casual and business casual workplaces. Compared to the other Pittsburgh locations, this store is large with an open and airy feel, and I've always loved how it's laid out.
The reason that I take the time to re-review is that my initial customer service experiences here were sub-par. However, over the last year or two, I have been so impressed by all of my employee interactions here. Today's visit really impressed me. I asked a simple question, "Where are your leggings?" and the sales associate gave me a tour of the store's legging options, providing me the pros and cons of the various styles.