| rev:text
| - Man... I really wanted to like this place, but the Maitre D' really flushed the entire mediocre experience down the toilet last night....
The set up of the restaurant is not optimal as it is all high tables and high chairs. We were two couples seated at the corner of the table and so it was a little difficult to carry on a conversation at such a weird angle. But, no stars removed for poor design....
This is a meze (ie. tapas) bar, and so the menu is quite limited. I didn't find it to be super varied to be honest, but we chose 8 distinct tapas to try out and were excited about them. As soon as our waiter (who later bluntly informed me that he was the maitre d') took our order, he fussed about us having placed two separate orders as two couples. He told us that it was in our best interest to order things as a group of 4 rather than in couples to "enhance the experience". We then informed him that we had some food intolerances etc, and that we preferred to order separately. He was very displeased but we didn't really care because.. well... why tell us how to place our orders??? This was definitely not our first tapas experience and so we know that our night won't be "ruined" if we have two separate bills..
Onto the food and service... Service was pretty slow (over 2 hours!) and they forgot to bring out one of our dishes. Food was mediocre at best. Not one single dish was amazing, and some dishes lacked any real flavor. Portion sizes were as expected.
Up till this point, I was mentally rating this restaurant as a 3.5/5 (because that's what I do.. haha). But what happened next was really phenomenal.
We were asked if we were done, and after mentioning that they forgot a dish, I asked for it to be removed from the bill because we weren't going to wait another 30 min for another mediocre plate. My husband also distinctly asked for 2 bills. Lo and behold, we get one bill totalling $250. At this point, I'm aggravated because not only was the service so-so the entire night, but now our requests were being flat out ignored.
So, I call him back, and explain quietly that we asked for two bills. I get told that this restaurant doesn't make out separate bills because this is a "group experience". I then tell him that every single restaurant in Montreal will split bills, and that we had placed our orders separately in the first place to make things easier. He then told us that they don't split bills because he "doesn't have time to split a tapas plate into 1/5 of the price for everyone who requests it, BUT that because he's the matire d', he'll make a special exception, AND not to expect it next time because this is a GROUP EXPERIENCE"'.............
Do I really need to explain my frustration??
So I told him that we were not asking for ANY tapas to be split any way, and that we just wanted separate orders on separate bills. At this point, we could have paid it as is but it was really a matter of principle.....
UGH. Seriosuly, hands down, worst service in Montreal. Not worth the trip OR our $150 bill. You can get much better tapas in tons of places in Montreal for that price.
BLEH.
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